Building productized AI solutions
& helping you build AI capabilities

Unlock the power of AI for all business users

From applying AI to
productizing AI applications

As a boutique AI firm, we combine deep industry experience and machine learning expertise, hereby successfully enabling leading organizations to grow their top line or strengthening their bottom line, by using artificial intelligence.


AI capabilities

We extend the usability of this craftmanship by providing you the opportunity to internalize our expertise into your enterprise. Thanks to years of experience in the field and a wide network of specialized professionals, we are able to boot your own corporate AI unit.

Faktion as your partner in Artificial Intelligence

Don’t let the technical complexities get in the way of formulating realistic business cases with a tangible ROI. We understand it is often difficult for business leaders to properly identify and operationalize the AI use cases that are meaningful for their balance sheet. That’s where Faktion comes in.
Faktion is your trusted technical and business partner to identify, build and support your AI capability. With an end-to-end vision we are working for you. Every step of the way.


strategy services



AI solution engineering



support your AI capabilities


How some of our clients deployed AI

Reducing up to 15 minutes per support call, and increase online sales with over 120% at Proximus.

min. saved per support call
0 %
sales increase

Using Natural Language Processing (NLP) technology, Faktion used its expertise  to in the field of Natural Language Processing technologies to enable Proximus to create the Titus and Sam chatbots. This AI automation, significantly reduced the support for connection issues with 10 to 15 minutes per support call (Sam), and increased sales on the online Proximus channels with 120% post launch (Titus). These positive ROIs further stimulated Proximus to invest in AI to obtain even more efficiency gains.

Bank J. Van Breda pushed their commercial hit rate on lead scoring to over 85%

weeks delivery time
0 %
accurate lead scoring

Being able to engage financial prospects that fit Bank J. Van Breda’s commercial profile is important to optimize the commercial process, hereby ensuring a frictionless start of an upsell and cross-sell journey. Faktion has built a lead-scoring recommendation engine that provided the commercial team at Bank J. Van Breda with B2B upsell and cross-sell opportunities that generated a +85% hit-rate.


AI-specialist Faktion en glasproducent Sprimoglass lanceren HR Software platform

Met succesvolle spin-offs als Metamaze en Chatlayer is AI-expert Faktion niet aan haar proefstuk toe. Hun meest recente oplossing is een AI-platform dat de naam Chroligo kreeg. Het platform kwam tot stand door een partnerschap tussen Faktion en specialist in vlakglasverwerking Sprimoglass. Chroligo automatiseert manuele functies binnen HR die de efficiëntie en productiviteit ten goede komen.

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Our two spin-offs Chatlayer & Metamaze are recognized by Gartner®

Extremely proud to share that both our platform spin-offs, Chatlayer and Metamaze, are recognized as a leader by Gartner for Conversational AI and Intelligent Document Processing. The Gartner Magic Quadrant evaluates Vendors based on their Completeness of Vision and Ability to Execute. It is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of Conversational AI Platforms.

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We understand that investments in new technologies should support your business, not the other way around. That’s why we blend industry experience with AI expertise.


The Faktion Academy is a training institution that teaches expert level courses in Machine Learning, Deep Learning and ML Architecture.

Project inquiry?

Ready to take an ambitious step
in your career?​

We are constantly looking for talented people in engineering, sales, marketing and project management.

Inquiry for your POC

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